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Cannot upload photo to gallery
kunjuro
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Philippines
Member Since: October 27, 2013
entire network: 259 Posts
KitMaker Network: 3 Posts
Posted: Wednesday, February 07, 2018 - 06:37 AM GMT+7
Hi all,

I've been trying to post photos of Chieftain build in the British Brigade part of the campaign gallery. Unfortunately, I keep getting
this error message:

This page isnít working
gallery3.kitmaker.net is currently unable to handle this request.
HTTP ERROR 500

I've tried reducing the size of my photos from an average of 3.5 mb to 2 MB but to no avail. Does anyone know what's happening? Thank you.
drabslab
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European Union
Member Since: September 28, 2004
entire network: 2,025 Posts
KitMaker Network: 203 Posts
Posted: Wednesday, February 07, 2018 - 08:29 PM GMT+7
Could be many things.

The essence of the problem is that the gallery is functioning really badly and people on the forum don't even reply anymore to questions for help. But there are many posts just like yours so you will find a lot of info on the forum.

Size of pictures is important. You cannot upoad more than a few megabytes at once.

Other thing is that the login for the gallery ds different from your kitmaker login so you have to make a special gallery account.

The good thing is that the siteowner promised a solution for all this soon.
CMOT
Staff MemberEditor-in-Chief
ARMORAMA
#406
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England - South West, United Kingdom
Member Since: May 14, 2006
entire network: 10,115 Posts
KitMaker Network: 1,646 Posts
Posted: Wednesday, February 07, 2018 - 09:51 PM GMT+7
A picture of 1200 x 900 pixels should be no more than about 200kb and an image of this size will upload and display well. this is the size we now use for features and reviews. I hope that helps.
kunjuro
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Philippines
Member Since: October 27, 2013
entire network: 259 Posts
KitMaker Network: 3 Posts
Posted: Thursday, February 08, 2018 - 04:30 PM GMT+7

Quoted Text

A picture of 1200 x 900 pixels should be no more than about 200kb and an image of this size will upload and display well. this is the size we now use for features and reviews. I hope that helps.



Thanks Darren! I resized my photos to that dimensions and I was finally able to upload a photo.